About the Role
FMR Agency is currently seeking a proactive, organised, and customer-focused Stores Officer on behalf of our esteemed client in the fast-growing skincare and beauty industry. In this role, you will be responsible for driving seamless daily store operations across our Lagos locations, ensuring accurate inventory control, and delivering an exceptional shopping experience for every customer. If you possess a keen eye for detail, strong administrative capabilities, and a passion for retail excellence, we invite you to apply.
Key Responsibilities- Oversee daily store operations, ensuring the retail environment remains clean, highly organised, and adequately stocked.
- Monitor inventory levels proactively, maintain accurate stock records, and coordinate timely restocking.
- Provide warm, professional customer service to walk-in clients, offering expert product recommendations tailored to their skincare needs.
- Process customer orders accurately and manage prompt delivery coordination with designated logistics partners.
- Conduct routine market research to stay informed on emerging skincare products, beauty trends, and competitor offerings.
- Maintain precise documentation regarding daily sales, stock movements, and store activities.
- Prepare comprehensive operational and sales reports for management review.
- Report any inventory discrepancies and relay valuable customer feedback to senior management.
- Minimum of an OND, HND, or Bachelor's degree in a relevant academic discipline.
- 2 to 4 proven years of professional experience in store management, retail operations, or inventory control.
- Exceptional customer service, interpersonal, and communication skills.
- Solid understanding of modern inventory management and meticulous record-keeping practices.
- Proficiency in Microsoft Office Suite, with advanced skills in Microsoft Excel.
- Strong organisational skills with high attention to detail in a fast-paced environment.
- Ability to work autonomously and manage multiple operational responsibilities efficiently.
- Prior working experience within the skincare, beauty, or cosmetic retail industry will be an added advantage.
- Competitive salary package commensurate with industry standards.
- Opportunities for professional growth and career advancement within the retail sector.
- Dynamic, supportive, and creative working environment.
- Staff discounts on exclusive skincare and beauty products.