About the Role
Whip Smart Service Providers Limited is looking for a dedicated and organized Store Assistant / Customer Service Representative to join our dynamic team in Lagos. In this dual role, you will be the vital link between our daily store operations and our valued clients, ensuring seamless inventory management and top-tier customer satisfaction both in-person and online.
Key Responsibilities- Attend to walk-in customers professionally and provide exceptional service.
- Respond promptly to online enquiries, messages, and customer requests across digital platforms.
- Maintain accurate inventory records, monitor stock levels, and conduct regular stock counts.
- Record stock movement efficiently using Microsoft Excel and inventory software.
- Process, package, and arrange customer orders neatly.
- Keep the store clean, organized, and properly merchandised.
- Follow up with prospective customers to support business growth and sales activities.
- HND or BSc degree in any relevant field.
- Proven computer literacy with strong proficiency in Microsoft Excel.
- Familiarity with inventory management software and stock-keeping processes.
- Exceptional verbal and written communication skills.
- Strong organizational abilities with high attention to detail.
- Previous experience in customer service, retail, or inventory control is an added advantage.
- Competitive monthly salary of 120,000 Naira.
- Structured work schedule from Monday to Friday, 8:00 AM to 5:00 PM.
- Opportunities for professional growth within a reputable service provider.
- A supportive and collaborative work environment.