About the Role
Food Concepts Plc, the proud parent company of the iconic Chicken Republic brand, is looking for a dynamic and results-driven Shift Officer to join our Central Kitchen team in Idu, Abuja. In this role, you will play a crucial part in maintaining our high standards of quality, safety, and efficiency as we continue to revolutionize the fast-casual dining and quick-service restaurant sector across West Africa.
Key Responsibilities- Provide active supervisory oversight, coordination, and monitoring of workflow activities across all central kitchen operations during assigned shifts.
- Guide kitchen and production staff to achieve and maintain exceptional standards of food quality, service, and workspace cleanliness.
- Ensure strict adherence to health, safety, and food safety protocols, including HACCP and Good Manufacturing Practices (GMP).
- Conduct regular inspections of workspaces, equipment, and storage areas to uphold a safe, hygienic, and compliant operational environment.
- Coach team members on efficiency, consistency, proper equipment usage, and emergency response protocols.
- Manage team attendance, leave records, and address minor disciplinary matters while fostering positive workplace communication.
- Monitor and maintain accurate inventory records for raw materials, packaging, and equipment, submitting comprehensive daily reports.
- Minimum of a Ordinary National Diploma (OND) or Higher National Diploma (HND) in Food Science, Hotel and Catering Management, or a related field.
- Proven work experience in a supervisory role within a high-volume commercial kitchen, food processing facility, or QSR environment.
- Strong working knowledge of HACCP, GMP, and general food safety regulations.
- Exceptional leadership, team management, and problem-solving abilities.
- Good administrative skills with proficiency in inventory tracking and daily reporting.
- Ability to work effectively in a fast-paced environment and manage shifts efficiently.
- Competitive salary and performance-based incentives.
- Comprehensive medical insurance coverage.
- Opportunities for rapid career growth and professional development within Nigeria's leading QSR network.
- Staff meals and a supportive, dynamic working environment.