About the Role
AB Microfinance Bank Nigeria is a leading foreign-owned financial institution based in Lagos State, dedicated to empowering micro, small, and medium-sized enterprises with comprehensive financial services. We are currently looking for a dynamic Senior Business Analyst, Digital & Automation to join our growing Innovation Department and help shape the future of digital banking in Nigeria.
Key Responsibilities- Conduct market research, fintech scanning, and technology trend analysis to translate findings into strategic business initiatives.
- Engage internal stakeholders to identify operational challenges, business needs, and process improvement opportunities.
- Perform AS-IS and TO-BE process analysis to uncover inefficiencies, control gaps, and digitization potential.
- Scope practical data, AI/GenAI, and automation use cases, supporting proofs-of-concept and technical implementations.
- Develop comprehensive business requirements documents (BRDs), functional specifications, user stories, and acceptance criteria.
- Facilitate requirements workshops, evaluate solution options, and support build-versus-buy-versus-partner decisions.
- Coordinate User Acceptance Testing (UAT), change-impact analysis, and ensure strict compliance with risk and AI governance policies.
- Bachelor's degree in Business, Economics, Computer Science, Engineering, Information Systems, or a related field.
- 5 to 8+ years of relevant experience in banking, microfinance, fintech, consulting, or digital transformation.
- Strong expertise in business analysis, requirements engineering, and process mapping (BPMN is an advantage).
- Practical understanding of AI/GenAI, RPA, workflow automation, APIs, and modern system integrations.
- Exceptional stakeholder management, workshop facilitation, and problem-solving skills.
- Professional certifications such as CBAP, PMI-PBA, or BCS Business Analysis are highly desirable.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance coverage for staff and dependents.
- Opportunities for professional development and continuous learning in a fast-paced fintech environment.
- A collaborative and innovative work culture focused on impactful digital solutions.