About the Role
Reliance HMO is a technology-driven health insurance company leveraging software, data science, and telemedicine to make healthcare more affordable, accessible, and delightful. We are currently seeking an experienced and proactive Senior Administrative Associate to serve as the operational backbone of our clinic in Wuse, Abuja, ensuring seamless daily facility management and exceptional patient care.
Key Responsibilities- Ensure the clinic remains safe, impeccably clean, and fully operational on a daily basis.
- Oversee staff scheduling, attendance tracking, and leave planning.
- Assist patients with appointment bookings, inquiries, and prompt customer service.
- Coordinate community health outreaches and corporate wellness events.
- Manage billing, invoicing, and financial transactions with corporate clients and vendors.
- Ensure timely filing of regulatory paperwork and compliance documentation.
- Train staff on digital tools and optimize administrative processes for efficiency.
- Bachelor Degree or HND in a relevant discipline with completed NYSC or exemption certificate.
- 3 to 5 years of post-NYSC operations management experience within healthcare, hospitality, or corporate services.
- Direct professional experience working in a clinic or healthcare facility.
- Proximity to Zone 6, Wuse, FCT, Abuja (within a 10km radius).
- Familiarity with electronic medical record systems and health facility regulatory compliance is an advantage.
- Competitive compensation package with annual performance-based salary reviews and bonuses.
- Comprehensive health insurance coverage for you and your family.
- Paid annual leave, monthly contributory pension, and learning development allowances.
- Daily light refreshments and social events allowance in a collaborative onsite work environment.