About the Role
Jumia, the leading e-commerce platform in Nigeria, is looking for a driven and results-oriented Sales Network Manager to oversee our offline sales operations across the North East and West region. In this pivotal role, you will spearhead business growth by building and managing a high-performing network of J-Force agents and City Captains, driving customer acquisition, and executing impactful field activations.
Key Responsibilities- Plan and execute strategic sales-driving field activations with J-Force agents, managing everything from targeting and logistics to post-activation performance reviews.
- Deliver regional sales and order targets in alignment with the company's commercial category mix strategy.
- Recruit, onboard, and retain high-performing J-Force agents through targeted recruitment drives and continuous performance routines.
- Lead and manage City Captains across key regional cities, setting clear accountability metrics and performance targets.
- Equip agents with optimal product and pricing strategies, addressing capability gaps through effective coaching.
- Identify and pursue lucrative business development opportunities to accelerate regional expansion.
- Build comprehensive, action-oriented reports and dashboards to track KPIs and formulate data-driven growth recommendations.
- 4 to 6 years of proven experience in sales, offline retail, FMCG, or telecommunications with a strong track record of exceeding targets.
- Demonstrated expertise in managing field sales teams, agent networks, and conducting performance management.
- Hands-on experience in planning and executing trade marketing campaigns and field activations.
- Strong network-building capabilities, with existing professional networks in the region considered a strong advantage.
- Advanced proficiency in Microsoft Excel and data-driven decision-making.
- High resilience, creativity, and the ability to execute rapidly in a fast-paced environment.
- Mandatory residency in Kano, Nigeria.
- A unique, entrepreneurial yet structured work environment with high autonomy and impact.
- The opportunity to play a foundational role in shaping the future of African e-commerce.
- Collaboration with a highly professional, dynamic, and multinational team.
- Unparalleled personal and professional growth opportunities designed to develop future business leaders.