About the Role
Jumia is the leading online shopping platform in Nigeria, connecting millions of consumers with trusted merchants, diverse product categories, and seamless payment options. We are currently expanding our offline footprint and looking for a driven Sales Network Manager - Regional to oversee our operations in the North East and West region. In this pivotal role, you will spearhead business growth by building, coaching, and leading a high-performing network of J-Force agents and City Captains. You will own regional city activation expansion projects, translating field insights into actionable strategies that accelerate customer acquisition, boost order volumes, and elevate regional KPIs. Reporting directly to the Head of Offline Sales, this is an exciting opportunity to scale e-commerce adoption and shape the future of retail across Nigeria from our Kano hub.
Key Responsibilities- Plan and execute sales-driving field activations with J-Force agents, overseeing everything from target setting and logistics to post-activation performance reviews.
- Deliver regional sales and order targets aligned with our overarching commercial category mix strategy.
- Recruit, onboard, and continuously motivate J-Force agents through targeted recruitment drives and structured performance routines.
- Lead, manage, and hold City Captains accountable across key cities within the assigned region.
- Equip agents with the optimal product and price mix for their customer base, addressing capability gaps through hands-on coaching and tailored solutions.
- Identify, pursue, and close new business development and growth opportunities across the region.
- Build action-oriented reports, dashboards, and operational processes that track KPIs and provide clear recommendations for incremental growth.
- 4 to 6 years of proven professional experience in sales, offline retail, FMCG, or telecommunications, with a documented history of surpassing targets.
- Demonstrated expertise in managing field sales teams or agent networks, encompassing recruitment, training, and performance management.
- Hands-on experience in planning, executing, and evaluating marketing activations or trade marketing campaigns.
- Strong network-building capabilities, with a pre-existing professional network in the North Central region considered a distinct advantage.
- Advanced proficiency in Microsoft Excel and a strong data-driven approach to business decision-making.
- Self-starter mindset characterized by high creativity, resilience, and the ability to execute swiftly in a fast-paced environment.
- Mandatory residency in Kano, Nigeria.
- Immersive experience working within an entrepreneurial yet structured organizational environment.
- A unique opportunity to make a tangible, lasting impact on the growth of the African e-commerce sector.
- Collaboration with a highly professional, dynamic, and collaborative team.
- Accelerated personal and professional growth geared toward developing the next generation of business leaders.