About the Role
Onyx Beauty Hub is a premier luxury hair brand specializing in the wholesale and retail of high-end virgin and raw single-donor hairs sourced globally. We are currently looking for a driven, customer-centric Sales Executive to join our dynamic team in Nigeria and help scale our retail operations while maintaining our commitment to world-class service.
Key Responsibilities- Drive daily, weekly, and monthly sales targets to ensure consistent business growth.
- Convert walk-in customers, online inquiries, and social media leads into loyal paying customers.
- Provide expert product consultations, recommending suitable hair textures based on individual customer preferences.
- Build, maintain, and nurture strong relationships with new and existing clientele.
- Follow up promptly on pending leads, quotations, and active sales opportunities.
- Maintain accurate customer records and sales activities using the company CRM system.
- Upsell and cross-sell premium products to maximize revenue opportunities per transaction.
- Collaborate with marketing and customer service teams to enhance overall sales performance and support referral programs.
- Prepare and submit accurate daily and weekly sales reports to management.
- HND or B.Sc. in Marketing, Business Administration, Mass Communication, or a related field.
- Minimum of 3 years of proven sales experience, preferably within the luxury retail, beauty, fashion, or hair industry.
- Exceptional negotiation, persuasion, and deal-closing capabilities.
- Outstanding verbal and written communication skills with a professional demeanor.
- Proficiency in Microsoft Office applications and familiarity with CRM software.
- Prior experience in social media sales and digital lead conversion will be an added advantage.
- Competitive base salary with attractive performance-based commission structures.
- Opportunities for professional growth and career advancement within the luxury beauty sector.
- A vibrant, supportive, and collaborative work environment.
- Exclusive staff discounts on all Onyx Beauty Hub luxury hair products.