About the Role
Infytel Communications Ltd. is a leading information technology company specializing in industry-focused solutions integrated with leading-edge ICT solutions for clients in government, financial services, real estate, hospitality, and other sectors. We are currently looking for a dynamic and results-driven Sales Development Representative to join our growing team on a full-time, on-site basis in Nigeria. The ideal candidate will be comfortable making frequent phone calls, engaging prospective clients professionally, and creating high-quality opportunities for our sales team. Strong communication skills, a pleasant telephone manner, excellent follow-up capabilities, and the ability to prepare detailed sales reports are essential for success in this role.
Key Responsibilities- Generate new leads through market research, cold calling, email outreach, LinkedIn, and other appropriate channels.
- Make outbound phone calls to prospective clients, introduce Infytel's innovative solutions, and identify potential business opportunities.
- Qualify prospects based on their needs, business requirements, decision-making authority, budget, and readiness to engage.
- Maintain consistent follow-up with prospects and ensure qualified leads are smoothly handed over to the Sales and Business Development team.
- Schedule meetings, product discussions, and appointments with qualified prospects.
- Maintain accurate and up-to-date records of leads, calls, prospect interactions, and follow-up activities within the CRM system.
- Prepare comprehensive daily, weekly, and monthly reports on lead generation, calls made, qualified leads, and meetings booked.
- Work closely with internal teams to support pipeline generation and improve overall lead conversion rates.
- Meet and exceed agreed lead generation, call volume, and appointment targets set by management.
- Perform other sales and business development activities as assigned.
- 1 to 3 years of proven experience in Sales Development, Business Development, Lead Generation, Inside Sales, or a related role.
- Bachelor's degree or equivalent academic qualification is preferred.
- Excellent verbal and written communication skills with a clear, confident, and pleasant telephone manner.
- Demonstrated ability to handle frequent outbound calls and engage C-level executives effectively.
- Strong prospecting, lead generation, and follow-up skills with exceptional attention to detail.
- Proficiency in basic CRM systems, sales tools, and report writing.
- Strong interpersonal, organizational, and time-management skills.
- Proactive, target-driven, and results-oriented mindset.
- Must be willing to work fully on-site from Monday to Friday, 8:00 AM to 5:00 PM.
- Competitive salary with attractive performance-based bonuses and sales incentives.
- Comprehensive health insurance and wellness benefits.
- Opportunities for professional growth and clear career progression within the ICT sector.
- Dynamic, collaborative, and supportive work environment.