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Sales / Customer Service Representative (Enugu)

BONS Industries Limited | Enugu, Nigeria

Full-time Posted 1 day ago 3 views

About the Role

BONS Industries Limited is a leading Nigerian manufacturer and supplier of high-quality bakery materials, food ingredients, breakfast cereals, packaged foods, and beverages. Incorporated in 1989, we have grown into a trusted industry leader with a nationwide presence spanning the six geopolitical zones, driven by our unwavering commitment to world-class product standards and total customer satisfaction.

Key Responsibilities
  • Promote and sell company products and services to prospective and existing customers in Enugu.
  • Achieve and surpass sales targets, quotas, and goals set by the organization.
  • Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person interactions.
  • Provide accurate, detailed information about company products, pricing, and ongoing promotions.
  • Maintain comprehensive customer records and accurately update account information in the database.
  • Stay fully updated on company product lines, service offerings, and industry trends to better serve clients.
Qualifications
  • Minimum of an HND or Bachelor’s degree in a relevant discipline.
  • Previous proven experience in a customer service or sales role will be a distinct advantage.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong problem-solving abilities and a customer-first mindset.
  • Good knowledge of the Enugu market and surrounding regions.
Benefits
  • Competitive salary and performance-based bonuses.
  • Opportunities for professional growth and career advancement within a nationwide manufacturing leader.
  • A collaborative, supportive, and engaging work environment.

Skills

Sales Customer Service Communication Negotiation Record Keeping
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