About the Role
Robeck Locks Ltd has been a trusted name since 2001, importing and distributing stylish, durable, and affordable door locksets and accessories made from brass, stainless steel, zinc, iron, and aluminum. We currently have an exciting opportunity for a proactive and results-driven Sales Assistant to join our retail team at our Mushin branch in Lagos, Nigeria. In this role, you will play a vital part in driving daily sales, delivering outstanding customer service, and ensuring our showroom maintains the highest standards of presentation and product availability.
Key Responsibilities- Attend promptly to walk-in customers and expertly assess their specific product needs.
- Recommend suitable door locks, furniture hardware, and accessories based on customer requirements.
- Drive daily sales initiatives and actively work toward achieving individual and branch targets.
- Upsell and cross-sell premium products to increase overall transaction value and revenue.
- Ensure all products are properly displayed, neatly arranged, and easily accessible to shoppers.
- Provide accurate pricing, stock availability, and detailed product information to clients.
- Build and maintain strong professional relationships with customers to encourage repeat business and brand loyalty.
- Assist with routine stock monitoring, reporting low-stock and fast-moving items to management.
- Support general store operations, ensuring the sales floor remains clean, organized, and welcoming.
- Possess an SSCE or OND in Business Administration, Marketing, or a related field.
- Minimum of 1 year of proven work experience in a retail sales environment.
- Prior experience selling hardware, building materials, or similar home improvement products is a distinct advantage.
- Demonstrated ability to meet or consistently exceed established sales targets.
- Strong interpersonal, negotiation, and relationship-building competencies.
- Excellent verbal communication and customer service delivery skills.
- Basic numeracy, record-keeping skills, and a confident, persuasive personality.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within the hardware industry.
- Comprehensive hands-on product training and ongoing mentorship.
- A supportive, collaborative, and safe working environment.