About the Role
Tropical General Investments (TGI) Group is looking for an experienced and results-driven Sales Admin Manager to join our fast-growing FMCG business in Nigeria. In this pivotal role, you will provide administrative leadership and operational support to our sales function, managing end-to-end order-to-cash processes, distributor documentation, billing, claims, and fleet coordination to drive efficiency and compliance.
Key Responsibilities- Manage end-to-end sales administration, order processing, and distributor master data across assigned regions.
- Supervise billing activities, trade promotion schemes, and validate distributor claims against approved guidelines.
- Lead the preparation of accurate daily, weekly, and monthly sales MIS reports and data analytics dashboards using ERP, SFA, and DMS platforms.
- Oversee fleet operations, vehicle availability, maintenance schedules, fuel consumption, and third-party service provider performance.
- Coordinate customer complaint resolutions, escalation processes, and supply chain stakeholder communication.
- Ensure strict compliance with company policies, statutory requirements, and audit controls while coaching and developing the sales administration team.
- Bachelor degree or HND in Business Administration, Accounting, Finance, Statistics, Sales, Marketing, or a related discipline.
- Postgraduate degree or relevant professional certifications will be an added advantage.
- Mandatory completion of the National Youth Service Corps (NYSC) program.
- 7 to 10 years of FMCG experience in Sales Administration, Commercial Operations, or Sales Operations, with at least 3 years in a managerial role.
- Strong practical proficiency in ERP systems, DMS, SFA, Power BI, and advanced Microsoft Office applications.
- Demonstrated expertise in managing order-to-cash workflows, distributor onboarding, and trade claims.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance coverage for employee and dependents.
- Opportunities for professional development and continuous career growth within a leading multinational group.