About the Role
VDT Communications Limited is a leading provider of comprehensive data communication and telecommunications solutions in Nigeria, dedicated to driving enterprise network transformation. We are currently seeking a dynamic and safety-conscious Rigger Technician to join our growing Technical Support Group. In this hands-on field role, you will be instrumental in ensuring the seamless deployment, maintenance, and reliability of our network infrastructure across various customer sites, playing a vital part in delivering our promise of exceptional service quality and uptime.
Key Responsibilities- Install and commission telecommunications equipment and customer links in accordance with industry standards.
- Perform regular mast and tower climbing for equipment installation, routine maintenance, and fault troubleshooting.
- Troubleshoot and resolve complex telecom and network faults efficiently within agreed Service Level Agreement (SLA) timelines.
- Conduct thorough site surveys to support high-quality, seamless installations.
- Execute scheduled preventive and corrective maintenance on telecom infrastructure and associated hardware.
- Test and rigorously verify installed equipment and links prior to formal handover.
- Respond promptly to escalated customer and network fault calls to restore normal operations rapidly.
- Maintain accurate documentation for all installations, site surveys, maintenance activities, and resolved faults.
- Ensure strict compliance with all Health, Safety, and Environment (HSE) regulations, particularly working-at-height guidelines.
- Ordinary National Diploma (OND) or Higher National Diploma (HND) in Electrical/Electronic Engineering, Telecommunications Engineering, or a related technical discipline.
- Minimum of 2 years of hands-on experience working in the telecommunications industry.
- Demonstrated practical experience in telecom equipment installation and fault troubleshooting.
- Must be physically fit, agile, and fully willing to climb telecommunications masts and towers regularly.
- Proven ability to work safely at significant heights and operate effectively in diverse field environments.
- Strong analytical, problem-solving, and technical troubleshooting skills.
- Good communication, interpersonal, and teamwork abilities to collaborate effectively with colleagues and clients.
- Ability to perform well under pressure and respond swiftly to urgent, escalated network faults.
- Willingness to travel to various customer sites and operational locations as required by business needs.
- Competitive salary package commensurate with experience and industry standards.
- Opportunities for professional growth and continuous technical training.
- Health insurance coverage and other staff welfare benefits.
- A collaborative, safety-first work environment with a progressive telecommunications leader.