Retail Sales Coordinator

eStream Networks | Lagos, Nigeria

Full-Time Posted 1 day ago 1 view

About the Role

eStream Networks Limited is seeking a dynamic and results-driven Retail Sales Coordinator to support our Retail Business Unit in driving new customer acquisition, revenue growth, and market penetration for our advanced Radio and Fiber Internet services.

Key Responsibilities
  • Drive aggressive acquisition of new retail customers and identify new sales opportunities for Radio and Fiber Internet services across high-potential locations.
  • Coordinate daily field sales, guerrilla marketing, door-to-door campaigns, and estate activations while supervising sales representatives' productivity.
  • Manage a healthy pipeline of qualified prospects, ensuring a minimum daily target of 20 leads per salesperson and a 5% lead-to-sale conversion rate.
  • Prepare daily, weekly, and monthly sales performance reports, analyzing subscriber growth, conversion rates, and campaign ROI.
  • Collaborate closely with Technical, NOC, Customer Service, and Finance teams to ensure seamless onboarding and after-sales support.
Qualifications
  • BSc/HND in Business Administration, Marketing, Social Sciences, or a related field.
  • Minimum of 5-7 years of sales experience, with 3-5 years in a supervisory capacity, preferably within the ISP or Telecom industry.
  • Proven track record of managing a sales team of 10 or more personnel and achieving aggressive revenue targets.
  • Strong knowledge of retail sales strategies, customer acquisition, CRM systems, and market penetration.
  • Exceptional negotiation, communication, presentation, and leadership skills with a results-driven mindset.
Benefits
  • Competitive monthly net salary ranging from ₦250,000 to ₦350,000.
  • Opportunities for professional growth and career advancement within the telecommunications sector.
  • Dynamic and collaborative work environment with performance-based incentives.

Skills

Retail Sales Team Leadership ISP/Telecoms CRM Systems Lead Generation Sales Strategy Performance Management
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