About the Role
Timekeepers International Limited is a premier retail and distribution company established in 2009, specializing in luxury watches, jewelry, and accessories from the world's leading brands across Nigeria and the West African sub-region. We are seeking a passionate and driven Retail Sales Associate to join our vibrant team. In this role, you will be the face of our luxury brand, delivering exceptional shopping experiences, building lasting client relationships, and driving retail growth. If you possess a passion for luxury retail and exceptional interpersonal skills, we invite you to apply.
Key Responsibilities- Provide world-class customer service to all walk-in buyers and convert them into loyal, returning customers through cordial and efficient engagement.
- Handle customer inquiries professionally regarding the company, its luxury brands, and product specifications.
- Manage relationships with existing clients to ensure maximum market penetration and brand loyalty.
- Drive sales promotions and maintain high standards of store merchandising to attract and retain shoppers.
- Stay fully updated on product information, trends, and features of all brands sold by the company.
- Prepare accurate weekly sales reports and coordinate rapid after-sales service to guarantee customer satisfaction.
- Represent the company's best interests positively both within and outside working hours.
- Perform any other duties as assigned by management. Note that this role requires standing for extended periods.
- B.Sc. or HND in a relevant discipline from a recognized tertiary institution.
- Must have completed the mandatory NYSC program or possess an exemption letter.
- Prior experience in retail sales is highly desirable.
- Strong understanding of the Nigerian retail market environment.
- Exceptional communication, persuasion, and negotiation skills.
- Proficiency in basic computer operations and Microsoft Office applications.
- Must reside within proximity to the store location and its surrounding axes.
- Competitive salary with performance-based incentives.
- Opportunity to work with world-renowned luxury brands.
- Comprehensive professional training and career growth opportunities.
- A collaborative and supportive work environment.