About the Role
Estrada International Staffing Solutions is seeking an experienced Retail Operations & Business Development Manager to spearhead our expanding integrated automotive retail and service hub. This pivotal role combines commercial leadership with operational excellence, offering the opportunity to drive sustainable growth across premium lubricants, genuine OEM parts, aftermarket components, tyres, batteries, and car care products while building strong relationships with key industry stakeholders.
Key Responsibilities- Drive monthly revenue growth across all product categories and execute strategies to boost customer retention and transaction value
- Build and maintain robust relationships with mechanics, independent workshops, fleet operators, transport companies, ride-hailing drivers, and corporate clients
- Identify and convert new B2B opportunities into long-term, profitable accounts
- Oversee day-to-day hub operations, ensuring premium merchandising, stellar customer service, and strict compliance with standards
- Partner with the Inventory & E-Commerce Officer to manage stock levels, replenishment planning, inventory accuracy, and turnover optimization
- Provide expert product recommendations and technical guidance on lubricants, parts, tyres, and vehicle maintenance, particularly for Japanese vehicles (Toyota, Lexus)
- Lead, coach, and develop all hub personnel including sales associates, inventory staff, technicians, and cashiers
- Conduct daily briefings, monitor productivity, and prepare weekly/monthly performance reports for leadership
- 5–8 years of automotive retail, spare parts, lubricants, tyres, or dealership operations experience
- Direct responsibility for inventory valued at ₦20 million or more
- Strong technical knowledge of engine oils, automotive spare parts, batteries, and Japanese vehicle applications
- Proven success in sales management, B2B account acquisition, CRM, and commercial negotiations
- Working knowledge of retail POS and inventory management systems (TracePOS experience preferred)
- Proven leadership capability with an active industry network
- Residence in Surulere or close commuting proximity preferred
- Base Salary: ₦200,000 net per month
- Monthly Performance Bonus: Up to ₦100,000 based on sales achievement (35%), gross margin (20%), inventory accuracy (15%), customer satisfaction (10%), new B2B accounts (10%), and operational compliance (10%)