About the Role
Skyline International Tourism and Hospitality Ltd (SITH), the fastest-growing F&B company in Nigeria and the official franchisee for Pizza Hut, is seeking a dynamic Restaurant General Manager. In this pivotal role, you will lead our restaurant team to deliver exceptional customer experiences, drive sales growth, and ensure operational excellence across all shifts. As a key ambassador of the Yum! and SITH brands, you will foster a high-performance culture focused on people development and profitability.
Key Responsibilities- Lead by example and consistently demonstrate Yum! and SITH values, creating a positive, inclusive, accountable, and high-performance restaurant culture.
- Provide effective leadership, coaching, mentoring, and performance feedback to restaurant management and team members to build a motivated team.
- Ensure consistent delivery of customer hospitality standards, leading the team to exceed expectations through great products, service, and restaurant ambiance.
- Take overall responsibility for employee, customer, and visitor safety by enforcing compliance with health and safety policies and procedures.
- Oversee daily restaurant operations, ensuring flawless execution in food quality, service speed, cleanliness, equipment maintenance, and inventory control.
- Manage financial performance metrics, including budgets, labor productivity, cost controls, and sales targets.
- Minimum of 3 to 5 years of experience in restaurant management, hospitality, retail, or a fast-paced customer-facing environment.
- Proven track record of achieving sales, profitability, customer service, operational, and people-related targets.
- Demonstrated experience in coaching, mentoring, and developing diverse teams in the food and beverage sector.
- Strong practical knowledge of food safety, health and safety standards, quality assurance, and compliance regulations.
- Exceptional analytical skills with the ability to manage budgets, financial metrics, inventory, and labor productivity effectively.
- Competitive salary package with performance-based incentives and bonuses.
- Comprehensive health insurance and wellness benefits.
- Extensive professional training and career advancement opportunities within Nigeria's fastest-growing F&B company.
- Dynamic, fast-paced, and supportive work environment with a globally recognized brand.