About the Role
Dangote Group, Africa's leading diversified business conglomerate, is seeking a highly motivated and experienced Relationship Officer to join our dynamic team in Ondo State. In this pivotal role, you will be instrumental in building and maintaining strong, lasting relationships with our valued corporate clients, ensuring exceptional customer satisfaction and loyalty while driving business growth.
Key Responsibilities- Develop and maintain robust, long-term relationships with corporate clients in Ondo State.
- Ensure high levels of customer satisfaction by promptly addressing client queries and concerns.
- Identify strategic opportunities to cross-sell and upsell company products and services to existing clients.
- Collaborate closely with internal departments to guarantee timely product delivery and seamless service execution.
- Prepare and present comprehensive periodic reports on sales activities, client feedback, and market performance.
- Conduct continuous market research to stay updated with industry trends and competitive intelligence.
- Drive revenue growth by consistently meeting and exceeding assigned sales targets.
- Bachelor’s degree in Business Administration, Marketing, Economics, or a related discipline.
- Minimum of 6 years of relevant professional experience in corporate sales, account management, or customer relationship management.
- Demonstrated ability to build, nurture, and leverage professional relationships.
- Exceptional communication, interpersonal, negotiation, and problem-solving skills.
- Self-motivated, target-driven mindset with the ability to work independently and collaboratively.
- Proficiency in Microsoft Office Suite including Word, PowerPoint, and Excel.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance coverage for employee and dependents.
- Opportunities for professional growth and career advancement within Africa's largest conglomerate.
- Dynamic and supportive work environment with continuous learning programs.