About the Role
Open Access Consulting is recruiting a dynamic and customer-focused Relationship Officer to drive deposit mobilization and customer acquisition within the Onitsha market. In this role, you will engage directly with traders and local businesses, promoting our banking products, managing daily savings collections, and building lasting client relationships.
Key Responsibilities- Conduct daily field visits to assigned market routes to collect savings and deposits from registered customers.
- Accurately record all transactions immediately on customer savings cards and digital applications.
- Acquire new customers by onboarding market traders and completing all standard KYC procedures.
- Promote financial products, educate clients on savings goals, and cross-sell banking services.
- Ensure 100% remittance of collected funds to the designated teller before daily cut-off times.
- Reconcile daily cash and digital records with the Team Lead, resolving any discrepancies promptly.
- Achieve assigned daily collection, weekly customer acquisition, and monthly deposit targets.
- Minimum of SSCE/WAEC; an OND or HND is an added advantage.
- 0 to 2 years of experience in deposit mobilization, sales, POS agency banking, or market trading.
- Familiarity with the Onitsha market environment and business landscape is compulsory.
- Strong numerical skills, attention to detail, and absolute personal integrity.
- Ability to provide credible guarantors for the role.
- Competitive base performance structure with opportunities for career progression.
- Hands-on experience in customer relationship management and business development.
- Comprehensive training and professional mentorship within the financial sector.