About the Role
United Bank for Africa (UBA) is one of the leading financial institutions in Africa, boasting over 65 years of providing uninterrupted banking operations across the continent and beyond. We are currently looking for a motivated and results-driven Relationship Officer to join our vibrant team in Nigeria. In this role, you will play a crucial part in driving business growth, building long-lasting client relationships, and delivering exceptional banking solutions tailored to our customers' needs.
Key Responsibilities- Acquire, develop, and retain profitable customer relationships by offering a comprehensive suite of banking products and services.
- Drive digital sales and promote UBA electronic banking channels to existing and prospective clients.
- Identify cross-selling opportunities across retail, SME, and commercial banking segments to achieve set branch and regional targets.
- Conduct thorough financial needs analysis for clients to provide suitable credit and investment solutions.
- Ensure strict compliance with regulatory requirements and internal risk management policies while managing credit portfolios.
- Provide excellent customer service to resolve client inquiries and maintain high retention rates.
- Possession of a First Degree or Bachelor's Degree in any relevant discipline from a recognized institution.
- Demonstrated experience in banking, sales, marketing, relationship management, or digital sales.
- Strong communication, negotiation, and interpersonal skills.
- Excellent understanding of the Nigerian banking sector and financial products.
- Ability to work under pressure and meet ambitious performance targets.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and medical benefits.
- Continuous professional development through world-class training programs.
- Clear career progression pathways within a leading multinational African bank.