Relationship Manager

Standard Chartered Bank | Lagos, Nigeria

Full-Time Posted 2 weeks ago 23 views

About the Role

Standard Chartered Bank is looking for a dedicated and results-driven Relationship Manager (CBN Grade: Deputy Manager) to join our growing Wealth and Retail Banking team in Nigeria. In this role, you will manage, develop, and expand relationships with high-profile and affluent clients, providing exceptional financial solutions while ensuring strict compliance with regulatory requirements and operational risk standards.

Key Responsibilities
  • Manage and grow a dedicated portfolio of affluent clients through proactive acquisition and relationship deepening.
  • Deliver advisory-led wealth solutions, driving the sale of comprehensive wealth management products including investments and bancassurance.
  • Provide outstanding client experiences by understanding long-term financial needs and aspirations to grow, manage, and protect wealth.
  • Maintain organized pipeline tracking, follow up on leads, and successfully close customer requests across various life-stages.
  • Stay abreast of market trends, new product offerings, and bank campaigns to offer benchmarked financial advice.
  • Ensure strict adherence to regulatory compliance, Know Your Customer (KYC), and Customer Due Diligence (CDD) standards.
Qualifications
  • Minimum of a Bachelor's degree (B.Sc.); a Master's degree is an added advantage.
  • At least 7 years of proven banking and sales experience, specifically within affluent client relationship management and wealth management.
  • Relevant professional certifications and mandatory bank training completions (Anti-Money Laundering, Conflict of Interest, and Sanctions).
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Strong market awareness, regulatory understanding of the Nigerian financial services sector, and risk management capabilities.
Benefits
  • Competitive salary and performance-based incentives within the Nigerian banking sector.
  • Opportunities for continuous professional development and career advancement in a global institution.
  • Exposure to an international, agile, and collaborative work environment.

Skills

Affluent Client Relationship Management Wealth Management Banking Knowledge Sales Experience Regulatory Compliance KYC/CDD Stakeholder Management Effective Communication Risk Management Market Awareness
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