About the Role
Duplo is building the platform to power the next generation of financial services, helping companies expand financial access through our simple and powerful banking-as-a-service API. We are currently looking for a Reconciliation and Settlements Manager to ensure the accurate, timely, and complete settlement of financial transactions across our banking partners, payment processors, merchants, and internal platforms.
Key Responsibilities- Own the end-to-end daily settlement process for payment products, including payouts, collections, and card acquiring channels.
- Perform daily reconciliation of transactions across internal systems, bank accounts, wallets, and merchant settlement records.
- Monitor liquidity positions and ensure sufficient operational funds to support payout and settlement obligations.
- Act as the primary operations contact for banking partners and payment service providers to resolve settlement discrepancies.
- Investigate exception incidents, track reconciliation breaks, and maintain detailed ageing reports.
- Collaborate with Product and Engineering teams to automate settlement workflows and reduce operational risks.
- Prepare comprehensive financial reports for management detailing settlement accuracy, SLA adherence, and liquidity status.
- Minimum of 8 years of experience in settlement, reconciliation, payment operations, treasury, or financial operations within fintech or banking.
- Deep understanding of the Nigerian payments ecosystem, NIBSS, card acquiring, and payment provider settlements.
- Advanced proficiency in Microsoft Excel or Google Sheets, with strong SQL skills and experience using BI reporting tools.
- Proven ability to manage banking relationships and collaborate cross-functionally with product and engineering teams.
- Exceptional analytical thinking, attention to detail, and problem-solving capabilities.
- Strong leadership skills with experience managing and developing high-performing operations teams.
- Competitive salary with performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional growth in a fast-paced fintech environment.
- Collaborative and innovative workplace culture.