Receptionist

About the Role

Eagle Eye Access to Healthcare Foundation is a prominent Non-Governmental and Non-profit organization dedicated to making quality health services accessible to all, particularly the less privileged across Africa. We are currently seeking a dynamic, polite, and customer-focused Receptionist to serve as the welcoming face of our organization and manage daily front-office operations in a professional manner.

• Greet and welcome visitors, patients, and partners with a warm, professional, and friendly demeanor upon arrival.
• Manage incoming and outgoing phone calls, direct inquiries to the appropriate departments, and take accurate messages.
• Provide accurate information about the foundation's healthcare programs, services, and general inquiries.
• Receive, sort, and distribute incoming mail, packages, and correspondence efficiently.
• Maintain a clean, organized, and welcoming reception and waiting area at all times.
• Assist administrative teams with scheduling appointments, data entry, and basic clerical tasks.

• Possession of relevant academic qualifications, such as a OND, HND, or Bachelor's degree in Secretarial Administration, Business Management, or a related field.
• Proven work experience as a receptionist, front desk officer, or customer service representative is an advantage.
• Exceptional interpersonal, verbal, and written communication skills in English.
• Demonstrated ability to remain polite, patient, and welcoming when dealing with diverse individuals.
• Strong organizational skills with the ability to multitask and handle inquiries effectively in a fast-paced environment.
• Basic proficiency in using Microsoft Office Suite and general office equipment.

• Competitive salary package commensurate with experience.
• Opportunities for professional growth and development within the NGO sector.
• A supportive, collaborative, and mission-driven work environment dedicated to community health.

Skills