About the Role
Veau Haven is a premier luxury beauty brand and salon located in the heart of Ikeja, Lagos, Nigeria, specializing primarily in high-end human hair wigs and elite beauty services. We are currently seeking a polished, articulate, and reliable Receptionist to serve as the welcoming face of our establishment. In this vital role, you will ensure our high-net-worth clientele receive an exceptional first impression, managing front-desk operations with poise, elegance, and absolute professionalism.
Key Responsibilities- Greet and welcome all clients and visitors warmly upon arrival at the salon.
- Manage incoming phone calls, WhatsApp inquiries, and emails professionally and promptly.
- Handle appointment scheduling, rescheduling, and client reminders efficiently.
- Maintain a clean, organized, and welcoming reception and waiting area at all times.
- Process payments accurately using the salon POS system and issue receipts.
- Coordinate closely with hair stylists and beauty technicians to ensure smooth daily scheduling.
- Provide detailed information about our luxury human hair wigs and salon services to prospective clients.
- Minimum of 1 year of relevant experience in a front desk, customer service, or administrative role.
- Immaculate professional appearance, grooming, and positive attitude befitting a luxury brand.
- Exceptional verbal and written communication skills in English.
- Outstanding interpersonal and customer service abilities.
- Highly reliable, punctual, and well-organized with strong attention to detail.
- Ability to thrive and collaborate effectively in a fast-paced team environment.
- Competitive salary package commensurate with experience.
- On-site accommodation provided.
- Opportunity to work in a prestigious luxury beauty environment in Lagos.
- Staff discounts on exclusive luxury human hair wigs and beauty products.