About the Role
Beauty Masters, a premier purpose-built wellness center located in the distinguished district of Guzape, Abuja, is seeking a welcoming and professional Receptionist to join our esteemed team. As the first purposely built Professional Beauty House in the nation, we offer a tranquil, state-of-the-art environment staffed by international wellness experts, local therapists, and mental health professionals. We are looking for a polished individual who can seamlessly manage our front desk and embody the luxurious, serene standards of our brand.
Key Responsibilities- Greet clients, guests, and visitors warmly upon arrival, ensuring a pleasant and luxurious first impression.
- Manage incoming phone calls, inquiries, and appointment bookings with utmost professionalism and efficiency.
- Coordinate spa and wellness schedules for international and local therapists, ensuring smooth daily operations.
- Maintain a neat, organized, and welcoming reception area at all times.
- Handle client billing, payment processing, and basic administrative tasks accurately.
- Provide accurate information regarding our wellness treatments, massage therapies, and professional beauty services.
- Must possess a minimum of a National Diploma (ND) or equivalent in a relevant field.
- Demonstrated experience in customer service, front desk management, or hospitality roles.
- Exceptional verbal and written communication skills with a polite, empathetic demeanor.
- Proficiency in basic computer applications, including Microsoft Office and booking management software.
- Ability to multitask efficiently in a fast-paced luxury wellness environment.
- Competitive salary package commensurate with experience.
- A serene, state-of-the-art working environment in an upscale Abuja district.
- Opportunities for professional growth and staff discounts on wellness services.