About the Role
Firewood Rice Nigeria is seeking an experienced Quality Control Lead to join our growing team. We don't just serve meals—we serve memories. With a deep-rooted commitment to authentic Nigerian cuisine, we're building a brand that delivers comfort, flavor, and joy across Lagos. We're looking for a passionate professional to lead our quality assurance initiatives and ensure every product exceeds customer expectations.
Key Responsibilities- Develop, implement, and maintain comprehensive quality assurance protocols and procedures
- Ensure full compliance with food safety standards, regulations, and industry certifications
- Oversee all quality control processes to maintain the highest product standards
- Lead, train, and mentor the QA team to foster a culture of quality and continuous improvement
- Conduct regular inspections of raw materials, in-process products, and finished goods
- Coordinate product testing to identify and resolve quality issues promptly
- Maintain detailed records of inspections, tests, and quality control activities
- Prepare and present quality reports to senior management with key metrics and improvement recommendations
- Identify process improvement opportunities and implement solutions to enhance efficiency
- Stay updated with industry trends, regulatory changes, and quality assurance best practices
- Address customer complaints and implement corrective actions
- Collaborate with production, supply chain, and R&D teams to meet customer requirements
- HND or BSc in Food Science, Hospitality Management, Catering, or related field
- 2–4 years' experience in kitchen operations, food production, or quality control within food service
- Strong knowledge of food safety regulations and quality assurance practices
- Excellent leadership, planning, and reporting skills
- Thorough understanding of food safety and hygiene standards
- Ability to work under pressure and manage tight production timelines