About the Role
Aldelia Limited is seeking an organized and proactive Protocol Assistant to join our dynamic team in Nigeria. In this role, you will be instrumental in delivering exceptional travel support, airport protocol, and transportation coordination for company personnel and VIP guests. You will act as a key liaison between our organization and essential airport authorities, ensuring every travel itinerary runs smoothly within a fast-paced environment.
Key Responsibilities- Provide comprehensive protocol assistance to company personnel and guests at the airport during arrivals and departures.
- Coordinate airport shuttles, circuit buses, drivers, and passenger transportation logistics efficiently.
- Liaise effectively with Immigration, Customs, NDLEA, airlines, and other relevant airport stakeholders.
- Manage accommodation arrangements for unplanned passengers and supervise passenger luggage handling.
- Record all transportation activities accurately in the Personnel Transportation Solution and maintain updates in the General Services Support System.
- Supervise airport drivers, conduct routine shuttle inspections, and report vehicle safety issues promptly.
- Prepare daily travel analysis, transportation plans, and weekly protocol reports.
- Provide passengers with accurate information regarding flights, hotel shuttles, and transport schedules.
- BSc, BA, or HND in any relevant discipline.
- 2 to 4 years of proven experience in a similar protocol, travel, or administrative role.
- Strong communication, interpersonal, customer service, and coordination abilities.
- Excellent organizational and reporting skills with high attention to detail.
- Strong awareness of safety and Health, Safety, and Environment (HSE) procedures.
- Ability to work flexible hours, including early mornings, late evenings, weekends, and public holidays when required.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth within a globally recognized recruitment and services firm.
- Comprehensive health insurance and other corporate welfare benefits.