About the Role
iRooms and Houses is a Netherlands-based real estate and property management company expanding our operational team in Nigeria. We are seeking a reliable and highly organised Property Management Assistant to support tenant relations, maintenance coordination, and day-to-day administrative operations on a fully remote, long-term basis.
Key Responsibilities- Manage and respond promptly to tenant enquiries and routine questions through our support inbox.
- Receive, record, and coordinate maintenance appointments between tenants and contractors, following up until completion.
- Assess tenant enquiries against Dutch tenancy rules to identify responsibilities and escalate urgent or legal matters.
- Update company CRM and administrative systems while maintaining accurate records of all ongoing cases and communications.
- Minimum of 1 year of experience in administration, customer service, virtual assistance, or real estate.
- Excellent written and spoken English with strong professional email communication skills.
- Strong organisational skills with the ability to manage multiple enquiries and follow-up tasks simultaneously.
- Stable internet connection, reliable computer, and availability to overlap with Netherlands business hours.
- Enjoy the flexibility of a fully remote, long-term career opportunity with an international real estate company.
- Receive comprehensive training, company procedures, and ongoing guidance to support your professional growth.