About the Role
Mantrac Nigeria Ltd, the authorized dealer for Caterpillar, SEM, and Perkins products, is looking for an experienced Product Support Sales Representative (Marine). In this role, you will play a vital part in maintaining our reputation for excellence by driving sales targets, expanding our customer base, and ensuring peak productivity for our clients in the demanding marine and oil and gas sectors.
Key Responsibilities- Visit regional customers, both new and existing, to prospect for parts, unit sales, and service opportunities.
- Sell and implement product support programs such as CTS, REMAN, and SOS regularly.
- Ensure prompt delivery of parts, services, and invoices to foster customer satisfaction and timely payments.
- Prepare and implement weekly call plans and comprehensive summary reports.
- Maintain and update accurate customer profile lists.
- Keep up to date with product and service developments from Caterpillar and related suppliers.
- Resolve customer complaints promptly and effectively to maintain brand goodwill and dealership confidence.
- Participate actively in the region's ongoing debt collection efforts.
- Monitor and report on competitor activities and market opportunities for conversion to Caterpillar products.
- Implement targeted marketing and promotional campaigns as required.
- HND or BSc in Mechanical, Electrical, Automobile, Agricultural, or Marine Engineering.
- Minimum of 5 years of prime product or product support sales experience in Marine, Oil & Gas, or related industries.
- Hands-on experience in engine maintenance and repairs is an added advantage.
- Strong product knowledge of spare parts and industrial equipment.
- Valid driver's license and proven ability to drive.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and medical coverage.
- Opportunities for professional growth and continuous training with global brands.
- Company vehicle and communication tools provided to support field operations.