About the Role
LAPO Microfinance Bank Limited is a leading national microfinance institution dedicated to empowering low-income households and micro-entrepreneurs across Nigeria through responsive, sustainable financial services. As we aggressively scale our digital banking ecosystem, we are looking for a data-driven Product Analyst to join our dynamic team and shape the future of our digital financial products.
Key Responsibilities- Monitor and evaluate the performance of all digital products and channels against approved business objectives and KPIs.
- Analyze customer behavior, transaction trends, adoption metrics, and feedback to identify friction points and enhance user experience.
- Support periodic portfolio reviews, lifecycle performance tracking, and strategic decision-making for digital initiatives.
- Prepare executive-level reports, performance dashboards, and data-driven business cases for management and governance forums.
- Provide analytical support for Product Lab sessions, innovation workshops, and post-implementation reviews.
- Conduct competitor benchmarking and market intelligence research across the fintech and digital banking landscape.
- Collaborate cross-functionally with Product Managers, Technology, Risk, Finance, and Marketing teams to ensure product data integrity and optimal performance.
- Minimum of 5 years of relevant professional experience in Product Analytics, Business Intelligence, Product Management, Strategy, or Digital Banking within fintech, banking, or telecommunications environments.
- Strong proficiency in product performance analysis, customer journey mapping, management reporting, and business insight generation.
- Exceptional data visualization, stakeholder management, and communication skills with the ability to translate complex datasets into actionable strategies.
- A relevant bachelor's degree in Statistics, Economics, Computer Science, Finance, Business Administration, or a related analytical field.
- Competitive salary and performance-based incentives aligned with industry standards.
- Comprehensive health insurance coverage for employee and family.
- Opportunities for professional development, continuous learning, and career advancement within a leading financial institution.
- A collaborative, innovative work culture that values integrity, excellence, and customer-centeredness.