Process Excellence Manager

British Council | Nigeria, Nigeria

Full-Time Posted 2 weeks ago 27 views

About the Role

The British Council is seeking a dynamic and experienced Process Excellence Manager to drive continuous improvement, standardisation, and process excellence across our global FP&A processes in Nigeria. In this pivotal role, you will ensure end-to-end planning processes are efficient, consistent, and fully aligned with our strategic international cultural relations objectives. You will collaborate with cross-functional teams, manage change control initiatives, and mentor a Senior Analyst to embed sustainable process improvements.

Key Responsibilities
  • Contribute to the ongoing standardisation and optimisation of FP&A workflows across regions, business units, and CoE teams, identifying inefficiencies and bottlenecks.
  • Collaborate with FP&A Product Development and functional teams to design, test, and deliver effective process and workflow solutions.
  • Develop and track change implementation plans, manage change control activities, and facilitate smooth adoption into business-as-usual operations.
  • Define and monitor key performance indicators (KPIs) to measure process efficiency, effectiveness, and compliance, providing data-driven insights to leadership.
  • Manage, coach, and guide a Senior Analyst to ensure high-quality delivery of analysis, documentation, and continuous improvement activities.

Qualifications
  • Educated to a degree level or possessing equivalent professional experience in process optimization and finance.
  • Minimum of 5 years of demonstrated expertise in end-to-end process optimisation, standard operating procedures (SOPs), and global process documentation.
  • Professional finance qualifications such as ACCA or CIMA, and Lean Six Sigma or BPM certifications are highly desirable.
  • Strong understanding of financial concepts including P&L, balance sheet, cash flow, and driver-based forecasting.
  • Proficiency in advanced Excel, data visualisation tools like Power BI or Tableau, and familiarity with SAP products or EPM tools.
  • Fluent written and verbal English communication skills with exceptional stakeholder management abilities.

Benefits
  • Opportunity to work with the world's leading cultural relations organisation on a global scale.
  • Professional development and career growth in an inclusive and diverse international work environment.
  • Competitive compensation package and comprehensive benefits structure.

Skills

Process Optimization FP&A Continuous Improvement Lean Six Sigma Stakeholder Management Change Management Data Analysis SAP
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