About the Role
Airtel Africa is seeking a detail-oriented and analytical Postpaid Billing Analyst to join our dynamic team in Nigeria. In this role, you will be responsible for providing independent assurance over the completeness, accuracy, and timeliness of postpaid billing and associated revenue streams. You will perform critical end-to-end controls across usage capture, mediation, rating, discounting, bill production, adjustments, and financial reporting to safeguard the company against revenue leakage and billing discrepancies.
Key Responsibilities- Execute daily, weekly, and monthly assurance controls across postpaid voice, data, SMS, roaming, and enterprise services.
- Reconcile usage records from network elements and mediation platforms to the billing system to confirm accurate record capture.
- Validate rating, charging, tariff application, discounts, bundles, and taxes against approved commercial configurations.
- Perform comprehensive pre-bill and post-bill validation for every billing cycle to catch exceptions and anomalies early.
- Identify, quantify, and report revenue leakage, underbilling, and overbilling, maintaining a complete issue and leakage register.
- Review billing adjustments, credits, waivers, and write-offs for validity and policy adherence.
- Participate in assurance reviews for new postpaid products, tariffs, and system releases prior to commercial launch.
- Prepare operational reports and escalate material billing risks promptly with recommended corrective actions.
- Bachelor's degree in Accounting, Finance, Economics, Computer Science, Engineering, Statistics, or Mathematics.
- 3 to 5 years of professional experience in Revenue Assurance, billing operations, financial audit, or a related telecommunications function.
- Strong SQL capabilities for querying, reconciling, and analyzing large datasets.
- Advanced Microsoft Excel skills, including pivot tables, lookups, and complex data-quality checks.
- Working knowledge of data-visualization tools such as Power BI or Tableau.
- Practical understanding of postpaid billing processes, tariffs, discounting, and accounts receivable interfaces.
- Telecom industry experience and relevant professional certifications will be distinct advantages.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Opportunities for professional growth and career advancement within a global telecom leader.
- A collaborative, diverse, and inclusive workplace culture.