About the Role
We are looking for a dedicated People & Systems Manager to join our client, a prestigious bridal fashion brand in Nigeria. In this dynamic hybrid role, you will bridge the gap between human resources, business operations, and technology to drive efficiency, accountability, and seamless execution across all departments. You will play a critical part in scaling the business by optimizing administrative structures, automating workflows, and fostering a high-performance company culture.
Key Responsibilities- Coordinate day-to-day business operations, translating management priorities into actionable workflows, clear owners, and strict deadlines.
- Own the implementation and administration of Zoho or comparable business-management platforms to automate processes and integrate systems.
- Manage the complete employee lifecycle, including recruitment, onboarding, performance management, training coordination, and offboarding.
- Build, document, and continuously improve standard operating procedures (SOPs) and cross-functional operational controls.
- Partner with department heads to conduct training-needs assessments, bridge capability gaps, and promote accountability.
- Maintain operational dashboards and trackers to monitor key performance indicators and eliminate bottlenecks before they escalate.
- Bachelor degree in Business Administration, Operations, Human Resources, Management, Information Systems, or a related field.
- Minimum of 5 years of relevant experience in business operations, HR management, process improvement, or enterprise systems administration.
- Hands-on experience implementing or administering Zoho applications, ERPs, or integrated CRM platforms is highly desirable.
- Demonstrable expertise in process mapping, workflow configuration, and data-driven performance management.
- Prior experience in fashion, retail, luxury, or fast-moving consumer goods environments will be a distinct advantage.
- Exceptional project management, problem-solving, and cross-functional communication skills.
- Competitive salary package with performance-based incentives.
- Opportunity to shape the operational and cultural foundation of a growing luxury brand.
- Continuous professional development and leadership growth opportunities.