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Operations Support Officer

Cen Global Services Limited | Rivers, Nigeria

Full-Time Posted today 3 views

About the Role

Cen Global Services Limited is a proudly Nigerian registered company with broad business interests in Human Resources Management Services, Facility Management, and Haulage & Logistics. Our sustainable business approach focuses on understanding client needs and creating uniquely structured service processes tailored to meet or exceed expectations. We are currently looking for a proactive Operations Support Officer to join our growing team and contribute to our operational excellence.

Key Responsibilities
  • Provide operational and technical support across facilities, equipment, and client sites.
  • Coordinate preventive and corrective maintenance activities to minimise equipment downtime.
  • Assist in identifying, diagnosing, and troubleshooting mechanical and electrical faults.
  • Liaise with technical teams, field technicians, contractors, and vendors to ensure timely resolution of issues.
  • Monitor maintenance activities and follow up on outstanding jobs to ensure timely completion.
  • Maintain accurate maintenance records, service logs, job reports, and operational documentation.
  • Support the development and implementation of maintenance schedules and operational procedures.
  • Track equipment maintenance needs and escalate recurring faults to the Operations Manager.
  • Coordinate the availability of tools, materials, spare parts, and resources for maintenance activities.
  • Monitor compliance with established operational procedures and applicable Health, Safety, and Environmental (HSE) standards.
  • Identify operational challenges and recommend practical solutions to improve efficiency and service delivery.

Qualifications
  • A good degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline.
  • Minimum of two (2) years of relevant experience in operations support, technical support, maintenance coordination, or facilities management.
  • Good understanding of mechanical and electrical systems, equipment maintenance, and troubleshooting procedures.
  • Strong technical troubleshooting, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office Suite, particularly Excel and Word, for reporting and documentation.
  • Strong organizational, time-management, communication, and interpersonal skills.
  • Commitment to operational efficiency, workplace safety, and strict compliance with established procedures.

Benefits
  • Competitive salary package commensurate with experience.
  • Opportunities for professional growth and career advancement.
  • Health insurance and other staff welfare benefits.
  • Dynamic and collaborative work environment.

Skills

Operations Support Facility Management Mechanical & Electrical Systems Troubleshooting Maintenance Coordination HSE Compliance Vendor Management Technical Support
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