Operations Manager

About the Role

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. FHI 360 UK-Nigeria is expanding its vital humanitarian activities in Northeast Nigeria to support Internally Displaced Persons through integrated WASH, Health, Nutrition, and Protection interventions. We are currently seeking a dynamic and versatile Operations Manager to lead cross-cutting functions and enhance project implementation efficiency under the supervision of the Chief of Party.

• Provide strategic leadership, supervision, and mentorship to all operations staff, including procurement, logistics, finance, HR, and IT teams.
• Develop and implement inter-departmental improvement plans to ensure strict compliance with donor regulations and organizational policies.
• Oversee project inventory control, fleet management, and coordinate comprehensive security protocols in insecure environments.
• Collaborate with the Finance Manager to monitor project spending against budgets and maintain expenditure controls.
• Liaise with compliance officers and internal auditors during internal and external reviews.
• Ensure smooth administrative travel coordination and support program staff with activity budgets and costed work plans.

• Bachelor's degree in Business Administration, International Relations, Public Health, or related field with 7-9 years of experience, OR a Master's degree with 5-7 years of relevant experience.
• Minimum of 5 years in a supervisory role with robust office management and reporting expertise.
• Demonstrated experience working with major donor guidelines such as USAID/USDoS, FCDO, ECHO, and UN agencies.
• Comprehensive knowledge of Core Humanitarian Standards (CHS), Sphere standards, and NGO Codes of Conduct.
• Proven ability to operate effectively in insecure humanitarian environments with strong problem-solving and diplomatic skills.
• Fluent in written and spoken English with strong proficiency in Microsoft Office applications.

• Competitive salary and comprehensive medical benefits package.
• Opportunity to lead impactful humanitarian interventions in high-need regions.
• Professional development and continuous capacity-building opportunities.

Skills