About the Role
Chophouse Bistro & Grills is a premier seafood and native cuisine restaurant located in the heart of Port Harcourt, Rivers State, Nigeria. Behind every exceptional dining experience we deliver is a team of passionate, talented, and dedicated professionals. We are currently looking for a dynamic and results-driven Operations Manager to bring their expertise, energy, and leadership to our growing establishment and help us elevate our guest satisfaction to new heights.
Key Responsibilities- Oversee the day-to-day operations of the restaurant, ensuring seamless coordination between the kitchen, bar, and front-of-house staff.
- Manage inventory levels, supply chain logistics, and vendor relationships to maintain high standards of food quality and cost efficiency.
- Recruit, train, mentor, and evaluate restaurant staff to foster a culture of excellence, teamwork, and superior customer service.
- Implement and enforce strict health, safety, sanitation, and security regulations in compliance with industry standards.
- Monitor financial performance, manage operational budgets, track daily sales, and develop strategies to maximize profitability.
- Resolve customer feedback and complaints promptly and professionally to ensure repeat patronage and brand loyalty.
- Bachelor degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 3 to 5 years of proven experience as an Operations Manager or Restaurant Manager within the hospitality industry.
- Strong leadership and team management skills with the ability to motivate staff in a fast-paced environment.
- Exceptional problem-solving, communication, and interpersonal abilities.
- In-depth knowledge of restaurant management software, POS systems, and inventory control procedures.
- Familiarity with the Port Harcourt culinary market and local dining preferences is a strong advantage.
- Competitive salary package with performance-based bonuses.
- Opportunities for professional growth and career advancement within a thriving hospitality brand.
- Staff meals and employee discounts on dining experiences.
- A vibrant, supportive, and energetic work environment.