Operations Manager

Technocrime Security Limited | Lagos, Nigeria

Full-Time Posted today 1 view

About the Role

Technocrime Security Limited is a leading provider of comprehensive security services to individuals and corporate bodies across Nigeria. We are currently seeking a dynamic and results-driven Operations Manager to oversee our daily security operations, optimize field performance, and ensure the highest standards of safety and professionalism for our clients.

Key Responsibilities
  • Develop and implement effective security strategies, policies, and operational frameworks.
  • Oversee daily security operations across multiple client locations nationwide.
  • Ensure security personnel are properly deployed, supervised, and equipped to execute their duties efficiently.
  • Conduct comprehensive security risk assessments and recommend proactive mitigation measures.
  • Monitor strict compliance with company policies, operational standards, and Nigerian regulatory requirements.
  • Lead the rapid response to security incidents, emergencies, and unforeseen operational challenges.
  • Develop, update, and maintain robust emergency response and crisis management procedures.
  • Supervise, motivate, and mentor security personnel and field teams to foster high performance and professionalism.
  • Prepare detailed operational reports and brief executive management on security activities and metrics.
  • Ensure client inquiries, concerns, and operational issues are resolved promptly and professionally.

Qualifications
  • Bachelor Degree in Security Management, Criminology, Business Administration, or a related field.
  • Master degree or relevant professional security certifications will be a strong added advantage.
  • Minimum of 5 years of proven experience in security operations, with at least 2 years in a senior supervisory or management role.
  • Comprehensive knowledge of security protocols, risk management, and emergency response strategies.
  • Demonstrated experience managing distributed security teams across multiple geographic locations.
  • Exceptional leadership, crisis communication, problem-solving, and decision-making capabilities.
  • Strong organizational, administrative, and people-management skills.

Benefits
  • Competitive salary aligned with industry standards.
  • Comprehensive pension benefits.
  • Extensive professional growth and career development opportunities.
  • A collaborative, dynamic, and professional work environment.

Skills

Security Operations Risk Management Emergency Response Team Leadership Crisis Management Operations Management
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