About the Role
Afconrecruit Limited is looking for a results-driven Operations Lead to spearhead our fibre network operations and accelerate business development in Gwarinpa (Abuja) or Ikeja (Lagos). In this critical role, you will bridge the gap between technical service reliability and aggressive commercial growth, ensuring our clients receive top-tier connectivity while driving our regional expansion strategy.
Key Responsibilities- Oversee day-to-day fibre network operations to guarantee maximum uptime, service reliability, and overall customer satisfaction.
- Drive strategic sales initiatives and business development campaigns to grow market share and acquire new clients.
- Manage key client relationships, proactively addressing concerns and efficiently resolving escalated technical or service issues.
- Coordinate seamlessly with internal engineering and technical teams to ensure prompt deployment and service delivery.
- Monitor regional performance metrics, analyze operational data, and prepare comprehensive reports for upper management.
- Ensure strict compliance with company policies, industry standards, and regulatory requirements across all operations.
- Minimum of a Bachelor's degree in Business Administration, Engineering, Information Technology, or a related field.
- Mid-level professional with at least 3 years of proven experience combining fibre network operations and business development.
- Demonstrated leadership capabilities with exceptional organizational, problem-solving, and cross-functional coordination skills.
- In-depth technical knowledge of fibre optic infrastructure and telecommunications service delivery workflows.
- Outstanding communication, negotiation, and interpersonal abilities with a strong focus on revenue growth and operational efficiency.
- Competitive salary package with performance-based bonuses and sales commissions.
- Opportunities for professional career advancement and continuous leadership training.
- Dynamic and collaborative work environment within a fast-growing telecommunications and recruitment solutions provider.
- Health insurance and other employee wellness benefits.