About the Role
James Hope University Business School is a premier postgraduate institution dedicated to academic excellence, innovative research, and leadership development. We are currently seeking a dynamic and detail-oriented Operations Coordinator to drive the successful administration and delivery of our High Impact Executive Education programmes. In this pivotal role, you will collaborate closely with faculty, corporate clients, senior executives, and internal departments to guarantee world-class programme execution and participant satisfaction.
Key Responsibilities- Coordinate end-to-end operational activities for executive education programmes, including schedules, timelines, and activity trackers.
- Manage comprehensive logistics encompassing physical and virtual venues, catering, technology, participant onboarding, materials, and certificates.
- Serve as the primary operational point of contact for participants, corporate clients, faculty, and external vendors.
- Collaborate with Finance, Procurement, IT, and Facilities departments to streamline procurement, expense tracking, and resource allocation.
- Develop and implement robust standard operating procedures, operational checklists, and post-programme evaluation reviews.
- Support business growth initiatives by assisting with programme proposals, promotional events, webinars, and client engagement activities.
- Master Degree in Business Administration, Management, Education, Hospitality, Project Management, or a related discipline.
- 10 to 12 years of demonstrable experience in programme operations, executive education, training administration, or events management.
- Exceptional organizational, time-management, and problem-solving abilities with keen attention to detail.
- Strong interpersonal and communication skills suited for engaging with senior corporate executives and international faculty.
- Proficiency in Microsoft Office Suite and familiarity with CRM, event management, or learning management platforms.
- Competitive salary and comprehensive benefits package.
- Opportunity to work with top-tier global faculty and senior corporate executives.
- Professional growth and career advancement within a prestigious academic institution.