About the Role
Vetta Eye Clinic is a prominent and fast-growing eye care provider located in Abuja, Nigeria. Operating from three distinct locations, we are dedicated to delivering exceptional optical services, including full eye examinations, vision testing, prescription glasses, and advanced diagnostics using modern laboratory equipment. We are currently seeking a reliable, organized, and proactive Office Assistant to join our dynamic team and support our administrative and operational workflows.
Key Responsibilities- Manage front desk inquiries, greet patients warmly, and direct them to appropriate consultation rooms.
- Handle incoming and outgoing phone calls, emails, and general correspondence professionally.
- Maintain and update patient records, ensuring strict confidentiality and accuracy in data entry.
- Assist with basic bookkeeping, inventory management of office and clinic supplies, and document filing.
- Coordinate appointment schedules and send reminders to patients to reduce no-show rates.
- Support the clinical and administrative staff with daily operational tasks to ensure a smooth workflow.
- Minimum of OND, SSCE, or equivalent relevant qualification from a recognized institution.
- Proven work experience as an Office Assistant, Receptionist, or in a similar administrative role.
- Exceptional verbal and written communication skills in English.
- Proficiency in basic computer applications, including Microsoft Office Suite and internet navigation.
- Strong organizational skills with the ability to multitask in a fast-paced medical environment.
- Friendly, empathetic demeanor with a strong customer service orientation.
- Competitive salary commensurate with experience.
- Opportunities for professional growth within a reputable healthcare organization.
- Collaborative, supportive, and health-focused work environment.
- HMO health insurance coverage and paid time off.