About the Role
HiiT Plc, Nigeria's leading indigenous IT training establishment with over 18 years of excellence, is looking for a vibrant and results-driven Marketing and Customer Relations Officer to join our team at the Lekki Branch. This opportunity is also open to enthusiastic candidates who have recently completed their NYSC service and are eager to kick-start their corporate careers in the thriving Nigerian ICT education sector.
Key Responsibilities- Manage comprehensive customer relationship management functions to ensure high satisfaction and retention.
- Support the collection, collation, and analysis of prospect and customer data to drive informed marketing decisions.
- Sustain and actively improve the corporate brand reputation across all customer touchpoints.
- Drive the actualization of set branch marketing and sales goals and objectives.
- Support lead generation and conversion processes to boost student enrollment for IT training programs.
- Bachelor Degree in Marketing, Mass Communication, or any Social Sciences field with a minimum of Second Class Upper (2/2) from an approved tertiary institution.
- A minimum of 1 year of proven experience in marketing and customer relations management within a corporate environment.
- Must be ICT and social media savvy with a generic understanding of the Nigerian ICT education sector.
- At least intermediate proficiency in Microsoft Word and Excel.
- Possess strong marketing and sales skills complemented by excellent written and verbal communication.
- Demonstrate excellent work ethics, integrity, creativity, and problem-solving skills.
- Competitive salary package with performance incentives.
- Opportunities for professional development and continuous learning in the IT sector.
- Dynamic, collaborative, and growth-oriented work environment.