About the Role
Freightech Connect Limited is a fast-growing IT-based cargo and logistics marketplace organisation with its head office in the UK. We are currently looking for a driven Marketing & Customer Acquisition Officer to join our expanding team at the Ibadan branch. The main purpose of this role is to significantly increase the number of customers sending goods from Ibadan and surrounding areas to the United Kingdom through active field marketing, digital campaigns, and exceptional relationship management.
Key Responsibilities- Actively identify and attract new customers sending goods from Nigeria to the UK.
- Promote FreighTech Connect's UK cargo shipping services across Ibadan via direct outreach and networking.
- Visit and build lasting relationships with potential customers, traders, businesses, students, and families.
- Generate quality leads through social media, WhatsApp groups, referrals, and direct marketing initiatives.
- Create and distribute engaging promotional content, including flyers, short videos, and social media posts.
- Manage and grow the branch's social media presence across Facebook, Instagram, and TikTok.
- Respond promptly to customer enquiries and expertly convert them into confirmed shipments.
- Follow up with previous clients to encourage repeat shipments and build long-term loyalty.
- Develop referral opportunities and strategic partnerships with local businesses and community groups.
- Maintain accurate and up-to-date records of leads, enquiries, customers, and bookings.
- Provide weekly performance and marketing reports to management.
- Collaborate closely with operations to ensure seamless collection, packing, and delivery processes.
- Proven experience in sales, marketing, customer acquisition, business development, or freight forwarding.
- Confident, outgoing personality with a strong results-driven mindset and passion for meeting targets.
- Proficient in using social media platforms effectively for business advertising and lead generation.
- Ability to create simple yet professional marketing content using smartphones and basic digital tools.
- Exceptional communication, interpersonal, and relationship-building skills.
- Highly organised, self-motivated, and capable of working independently with minimal supervision.
- Prior experience in the cargo, logistics, shipping, or travel industries will be a distinct advantage.
- Competitive base salary complemented by attractive performance-based incentives and commissions.
- Comprehensive training, professional support, and clear opportunities for career progression.
- The chance to grow and make a tangible impact within a rapidly expanding international logistics company.