About the Role
Stanbic IBTC Holdings PLC is a leading financial services group in Nigeria, offering comprehensive banking and wealth management solutions through our extensive network. We are looking for an experienced Manager, Facilities to lead our facilities team, oversee regional daily operations, and ensure our infrastructure is maintained to the highest standards.
Key Responsibilities- Lead and manage regional facilities staff, ensuring high standards of customer service and operational excellence.
- Direct preventative repairs and maintenance procedures to keep all buildings, grounds, and equipment in optimal working condition.
- Implement and maintain safety protocols, ensuring strict compliance with health, safety, and environmental (HSE) regulations.
- Liaise with external service providers and vendors to guarantee quality materials, excellent finishing, and adherence to Service Level Agreements (SLAs).
- Collaborate with the Business Support Manager (BSM) and Asset Custodian to schedule planned preventive maintenance activities.
- Manage branch resources effectively and oversee minor renovation projects or relocations within budget and on schedule.
- Ensure procurement processes comply with company policies and secure cost-effective, high-quality services.
- Bachelor’s degree in Estate Management, Facilities Management, Civil Engineering, Mechanical Engineering, or a related discipline.
- A relevant Master’s degree or professional certifications in facilities management will be an added advantage.
- Minimum of 5 years of demonstrable experience in facilities management or customer service management within a structured corporate environment.
- Strong technical competencies in risk management, coaching, mentoring, and real estate regulatory frameworks.
- Demonstrated behavioral competencies including decision-making, empowering individuals, upholding standards, and directing people.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness packages.
- Opportunities for professional development and continuous learning.
- A dynamic and collaborative work environment within a leading African financial institution.