About the Role
Whip Smart Service Providers Limited is seeking a smart, proactive, reliable, and trustworthy Manager to oversee the day-to-day operations of our business. In this role, you will coordinate staff, manage customer relationships, oversee stock and logistics, and ensure the workplace operates efficiently and professionally. We are looking for a dedicated leader with strong organisational skills who can work independently and drive excellence across our operations in Lagos.
Key Responsibilities- Distribute and coordinate jobs among team members to ensure efficient workflow.
- Supervise staff and ensure assigned duties are completed effectively and on time.
- Monitor staff performance and ensure adherence to company procedures.
- Manage customer relationships and resolve enquiries, requests, and complaints professionally.
- Maintain accurate stock records, monitor product availability, and handle proper documentation.
- Coordinate logistics and ensure timely movement and delivery of items when required.
- Monitor the general cleanliness, organisation, and orderliness of the workplace.
- Provide regular updates to management on staff activities, inventory levels, and general operations.
- Minimum of OND or BSc in any relevant field.
- Previous experience in a managerial, supervisory, retail, or customer service role.
- Strong organisational, administrative, and multitasking skills.
- Excellent communication and interpersonal abilities.
- Basic computer literacy for record-keeping and file management.
- Ability to work independently with minimal supervision.
- Competitive salary package based on experience.
- Opportunities for professional growth and leadership development.
- Dynamic and supportive work environment in Lagos, Nigeria.