About the Role
Chairborne Global Services Limited is a leading multi-disciplinary company delivering critical support services to the oil and gas sector across Nigeria and Africa. We are currently looking for a dynamic and proactive IT Support Executive to join our growing technology team in ensuring optimal performance of our core infrastructure and systems.
Key Responsibilities- Provide first and second-line technical support to internal users across various departments.
- Diagnose and resolve hardware, software, network, and printer-related issues promptly.
- Set up, configure, and maintain end-user devices including laptops, desktops, and mobile phones.
- Assist in managing user accounts, permissions, and security protocols across enterprise systems.
- Maintain an accurate inventory of all IT hardware, software licenses, and peripherals.
- Collaborate with third-party vendors and senior IT staff for complex infrastructure upgrades.
- Document recurring technical issues and create knowledge base articles for staff.
- Bachelor degree in Computer Science, Information Technology, or a related field.
- Minimum of 2-3 years of proven experience in an IT support or helpdesk role.
- Strong working knowledge of Windows and macOS operating systems.
- Familiarity with networking concepts, TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting.
- Excellent problem-solving abilities and strong customer service orientation.
- Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional are an advantage.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance coverage for employee and dependents.
- Opportunities for professional development and technical certifications.
- Dynamic and collaborative work environment in a top-tier energy support firm.