About the Role
Fadac Resources is a leading human capital solutions provider dedicated to helping businesses optimize their operations and reduce employment practice risks. We believe that people are an organization's greatest asset, supported by top-tier professionals delivering sustainable results. We are currently looking for a dynamic and results-driven IT Supervisor to lead our technology infrastructure and digital transformation initiatives, ensuring seamless alignment with our retail business growth and long-term objectives.
Key Responsibilities- Develop and execute the Company's comprehensive IT strategy, infrastructure planning, and technology roadmap.
- Lead digital transformation initiatives across multiple retail business units and head-office operations.
- Oversee the administration and optimization of ERP, POS, and other mission-critical business systems.
- Develop, implement, and enforce robust IT governance, cybersecurity policies, and data protection compliance.
- Manage relationships with IT vendors, service providers, and strategic technology partners.
- Lead end-to-end technology projects from initial planning through successful implementation.
- Manage IT budgets, operational costs, and strategic technology investments.
- Establish comprehensive business continuity and disaster recovery plans to mitigate operational risks.
- Identify innovative opportunities to enhance business efficiency and customer experience through technology.
- Provide executive management with regular technology performance, metric, and risk reports.
- Bachelor's Degree in Computer Science, Information Technology, or a related quantitative field.
- Minimum of 5 to 8 years of progressive IT experience, including demonstrated supervisory or management responsibilities.
- Prior working experience in retail, multi-location, or fast-paced hospitality environments is highly desirable.
- Strong hands-on experience managing Enterprise Resource Planning (ERP) and Point of Sale (POS) systems.
- Solid working knowledge of cybersecurity frameworks, computer networks, IT infrastructure, and governance.
- Demonstrated strength in vendor management, project management, and stakeholder engagement.
- Excellent analytical, problem-solving, and interpersonal communication abilities.
- Competitive salary package commensurate with industry standards.
- Opportunities for professional development and career advancement within a growing network.
- Health insurance and other comprehensive employee welfare benefits.
- A collaborative, innovative, and dynamic work environment.