About the Role
NielsenIQ is a global information services company providing the most complete and trusted view of consumers and markets across 90 countries. We are currently seeking a motivated and analytical Customer Success Intern to join our dynamic team in Nigeria. This role offers an exceptional opportunity for recent graduates and NYSC members to gain hands-on experience in client servicing, market research, and data analytics while working with leading FMCG manufacturers and retailers.
Key Responsibilities- Support the preparation and delivery of regular client reports, presentations, and actionable market insights.
- Assist in responding to client inquiries and resolving routine data or reporting issues efficiently.
- Analyze market, consumer, and retail data to help identify key business trends and opportunities.
- Maintain reporting templates, dashboards, and other critical client deliverables with high accuracy.
- Collaborate closely with Customer Success Managers, Data Science, and Retail Analytics teams on internal projects.
- Participate in client meetings, review sessions, and training workshops to build professional relationships.
- Bachelor's degree completed within the last 1 to 2 years in Economics, Computer Science, Business Administration, Marketing, Statistics, Mathematics, or related disciplines.
- 0 to 1 year of work experience, internship, or National Youth Service Corps (NYSC) experience.
- Basic understanding of data analysis, interpretation, and reporting.
- Proficiency in Microsoft Excel and PowerPoint with strong numerical aptitude.
- Excellent communication, interpersonal, and problem-solving skills.
- Keen attention to detail and a strong willingness to learn in a fast-paced environment.
- Flexible working environment promoting work-life balance.
- Access to LinkedIn Learning for continuous professional development.
- Employee Assistance Program (EAP) to support mental health and wellbeing.
- Volunteer time off to give back to the community.
- Hands-on training on industry-leading NIQ tools, platforms, and methodologies.