About the Role
NielsenIQ is a global leader in information services, providing trusted views of consumers and markets across more than 90 countries. We are currently looking for a dynamic and driven Customer Success Intern to join our team in Nigeria. In this role, you will play a crucial part in transforming how we serve our clients by leveraging innovative tools, market data, and actionable insights to help businesses make informed decisions. This internship offers a fantastic opportunity for recent graduates and NYSC members to gain hands-on experience in client servicing, data analytics, and market measurement while working alongside seasoned professionals.
Key Responsibilities- Support the preparation and delivery of regular client reports, presentations, and market insights.
- Assist in analyzing consumer, retail, and market data to identify key business trends.
- Collaborate with Customer Success Managers, Data Science, and Retail Analytics teams to ensure high client satisfaction.
- Help maintain reporting templates, dashboards, and other crucial client deliverables with strict attention to accuracy.
- Participate in client meetings, review sessions, and internal projects aimed at boosting operational efficiency.
- Bachelor's degree completed within the last 1-2 years in Economics, Computer Science, Business Administration, Marketing, Statistics, Mathematics, or related disciplines.
- 0 to 1 year of experience, including NYSC service, industrial attachment, or graduate trainee programs.
- Basic understanding of data analysis, with strong proficiency in Microsoft Excel and PowerPoint.
- Excellent communication, interpersonal, and problem-solving skills with a high attention to detail.
- A curious mindset and a genuine passion for data, consumer insights, and helping clients succeed.
- Flexible working environment promoting healthy work-life integration.
- Access to LinkedIn Learning for continuous professional development.
- Employee Assistance Program (EAP) supporting your overall wellbeing.
- Paid volunteer time off to give back to the community.