About the Role
Jeroid Ltd is a leading Nigerian fintech company offering innovative solutions in cryptocurrency trading, gift card redemption, and digital payments. With a growing user base of over 200,000, we are committed to delivering secure, fast, and reliable services while maintaining a structured, high-performing workplace. We are currently seeking a dedicated HR and Operations professional to support our people operations, performance management, employee experience, and day-to-day business workflows. If you are passionate about building thriving workplace cultures, driving accountability, and ensuring smooth administrative operations in a dynamic fintech environment, we would love to welcome you to our team.
Key Responsibilities- Manage the end-to-end employee lifecycle processes, from seamless onboarding to exit interviews.
- Handle employee relations matters and provide prompt, effective HR support across all departments.
- Coordinate internal employee communication, engagement initiatives, and HR-related company activities.
- Support the development, implementation, and regular review of company HR policies and procedures.
- Track key performance indicators, employee objectives, and professional deliverables alongside team leads.
- Follow up on performance improvement plans, confirmation milestones, and probation reviews.
- Monitor daily attendance, leave requests, punctuality, and other general employee administrative matters.
- Hold 2 to 4 years of proven professional experience in Human Resources, People Operations, Business Administration, or a related field.
- Demonstrate a strong understanding of performance management frameworks and employee relations best practices.
- Possess excellent organizational, multitasking, and administrative skills with a high attention to detail.
- Exhibit strong written and verbal communication abilities alongside exceptional interpersonal skills.
- Demonstrate the ability to handle sensitive and confidential company information with utmost professionalism.
- Show high proficiency in using Microsoft Office Suite and Google Workspace for daily operations.
- Display a proactive, solution-oriented mindset and the ability to thrive in a fast-paced fintech setting.
- Competitive salary package commensurate with experience and industry standards.
- Opportunities for professional growth and career advancement within a fast-growing fintech company.
- Dynamic, collaborative, and inclusive work environment with a talented team of innovators.
- Health insurance coverage and other employee wellness perks.