About the Role
Hope Spring Community Humanitarian Initiative is a recognized non-governmental organization registered with Nigeria's Corporate Affairs Commission, serving as the Nigerian partner of Hope Spring Water, a UK-registered charity dedicated to improving access to safe drinking water, sanitation, and hygiene (WASH). We are seeking a dedicated and professional Human Resource Officer to join our dynamic team in Maiduguri, Northeast Nigeria.
Key Responsibilities- Coordinate the full recruitment and selection process, including job advertising, shortlisting, interviews, reference checks, and offer preparation in line with organizational guidelines.
- Prepare and issue employment contracts, maintain accurate personnel files, and ensure all staff complete required onboarding, security, and safeguarding briefings.
- Administer employee benefits, leave management, attendance, and payroll inputs in collaboration with finance, ensuring compliance with Nigerian statutory requirements including pension, tax, and NSITF.
- Support performance management processes by coordinating appraisals, tracking objectives, and assisting managers with performance improvement plans.
- Handle employee relations matters, grievance procedures, disciplinary processes, and mediation with strict confidentiality and fairness.
- Maintain and update the HR policy manual and staff handbook, ensuring staff orientation on key policies, safeguarding, and security protocols.
- Manage HR databases and prepare comprehensive reports for management, donors, and audits as required.
- Coordinate staff welfare initiatives, training needs assessments, and capacity-building activities suited to the Maiduguri context.
- Support induction and separation processes, including exit interviews and clearance procedures.
- Advise management on Nigerian labour law compliance, cultural considerations, and HR best practices relevant to NGO operations in Northeast Nigeria.
- Assist with security-related HR matters, duty of care briefings, and emergency contact updates.
- Bachelor's degree in Human Resources Management, Business Administration, Industrial Relations, or a related field.
- Minimum of 3 to 5 years of proven HR experience, preferably within the NGO or humanitarian sector in Nigeria.
- In-depth knowledge of Nigerian labour laws, statutory compliance, and HR best practices.
- Familiarity with the socio-political and operational context of Northeast Nigeria, particularly Maiduguri.
- Strong interpersonal, communication, mediation, and conflict-resolution skills.
- High level of integrity, confidentiality, and attention to detail.
- Proficiency in HR software, database management, and MS Office Suite.
- Professional HR certification (e.g., CIPMN) is a strong advantage.
- Competitive NGO salary package aligned with experience and sector standards.
- Health insurance coverage and statutory benefits.
- Opportunities for professional development and humanitarian capacity building.
- The chance to make a tangible difference in community WASH programs across Nigeria.